Helpful people:
 anything you need just ask!
General Manager SerenityPhuket

Urs Aebi, General Manager

Urs heads up the hotel team and is happy to help with any general inquiries or suggestions.

Tel: +66 (0) 76 371 900 Ext. 703

Head of Reservations

Em - Orn Jantarat, Head of Reservations

If you would like to make a reservation or have any questions about your booking, Em-Orn can help answer your questions.

Tel: +66 (0) 76 371 900 Ext. 701

F&B Manager

Pascal Frei, Executive Assistant Manager

Pascal makes sure the food is hot, the drinks are cold, and that the music keeps playing. If you have a question about the menu, want to discuss a banquet event, or just want to request the next song from the DJ, talk to Pascal.

Tel: +66 (0) 76 371 900 Ext. 760

Event & Marketing Manager

Pathum Krapheenok (Gee), Event & Marketing Manager

Gee handles our local events and will make sure that whatever your special occasion here is, it really is special.

Tel: +66 (0) 76 371 900 Ext. 702

Spa Manager

Narumol Ongvimolkarn (Kookai), Spa Manager

Kookai runs our lovely and incredibly relaxing Senses Spa. She can take away any aches and pains you might have or help you relax more quickly so you can sit back and just enjoy the view.

Tel: +66 (0) 76 371 900 Ext. 4

Spa Manager

Chutimaporn Phunlurk (Yui), Front Office Manager

Yui supervises the Front Desk and takes care of our in-house guests. If you need anything during your stay with us, Yui and her team are happy to help.

Tel: +66 (0) 76 371 900 Ext. 710

Executive Housekeeper

Sukanya Thammasopon (Ying), Executive Housekeeper

Ying supervises all the housekeeping and cleaning in the hotel. If you have any special requirements for your room setup or cleaning, please let her know.

Tel: +66 (0) 76 371 900 Ext. 750

Chief Engineer

Nikom Wangkart (Yiew), Chief Engineer

Yiew keeps everything in the hotel running smoothly. If you have trouble with any machine, he's the man to talk to!

Tel: +66 (0) 76 371 900 Ext. 730

Assistant IT Manager

Anucha Suvalam, Assistant IT Manager

Computers, phones, networking, and all other things that go "beep", Chat keeps them all blinking away. If your gadgets stop blinking he'll make them happy again.

Tel: +66 (0) 76 371 900 Ext. 722

Director of Sales and Marketing

Cedric Tardivel, Director of Sales and Marketing

Based in Bangkok, Cedric handles group business and contracting with our travel agent partners. If you are a travel agent and would like to work with us, please contact Cedric.

Tel: +66 (0) 2 653 2532

E-Commerce and Revenue Manager

Kanchana Kunakoon (Tang), Financial Controller

If you are an apartment owner or have a complex question about billing, Tang can help.

Tel: +66 (0) 76 371 900 Ext. 740

E-Commerce and Revenue Manager

Edward Kennedy, E-Commerce & Revenue Manager

If you see any problems with our website, online content, or just want to know how to stay in contact through Facebook, Twitter or our Newsletter, Edward can help you out.

Tel: +66 (0) 76 371 900 Ext. 793


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