酒店预定

保证价格最低廉

若您是通过我们的网站预定房间,然后证明您可以通过另一家网站以更低的价格在相同日期预定的同样的房间,那么,我们会提供相同的价格。

提出索赔

  • 发邮件给我们:rsvn@serenityphuket.com
  • 提供您发现价格更低的网站链接。
  • 提供该网站的截屏,清楚显示房间的可预定性、房型,以及您要求的居住日期的价格。
  • 请注意:您不需要在我们的竞争对手网站进行预订,只要让我们看到对比就可以了。
1. Our "Best Price Guarantee" applies to confirmed bookings only. You must provide us with your booking ID in order to make a claim.
2. The following conditions must apply:
  • Same hotel
  • Same period of stay
  • Same room/bed type
  • Same advance purchase requirements, prepayment and deposit requirements (if any)
  • Same cancellation and amendment policies
  • The room must be available for instant confirmation at the time our agents check availability
3. The "Best Price Guarantee" does not apply to unpublished rates, such as:
  • Private rates
  • Packaged or promotional rates
  • Hotel rooms sold as part of a travel package
  • Rates that are not available to the general public, which include Corporate rates, group rates or any member rates.
  • Any organization with rates intended for a specific group of individuals and are not meant for the general public
In order to secure your booking a valid credit card is required.